3.6.5 Safe to install
ArriveCAN: Essential Tool for Travelers in Canada
ArriveCAN simplifies the travel process to Canada by allowing users to submit their travel information and COVID-19 vaccination status digitally, though some may find the app's user interface a bit confusing.
ArriveCAN no longer supports iOS 12. However, if you are using an iOS 12 device, you can still access ArriveCAN through a web browser on your device by visiting the following URL: https://arrivecan.cbsa-asfc.cloud-nuage.canada.ca/en/welcome.
ArriveCAN offers the Advance CBSA Declaration feature, which allows international air travelers entering Canada at selected airports to answer customs and immigration questions up to 72 hours before their flight. By submitting your information in advance, you can reduce the time spent at the primary inspection kiosk or eGate upon arrival, contributing to shorter line-ups in the arrivals halls.
Upon reaching the border, you will be prompted to scan your travel document at a primary inspection device and verify your identity. Once your identity is confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for your review and certification. If any changes are necessary, you can edit and update your declaration before certifying it.
Please note that the use of the Advance CBSA Declaration feature in ArriveCAN is completely optional.
If you require more information about accessibility, please refer to the accessibility notice for this app here.
This app supports English, French, and Spanish based on your device's language settings.
For further information, please visit the following link: http://www.canada.ca/ArriveCAN.
Overview
ArriveCAN is a Freeware software in the category Education developed by Canada Border Services Agency.
The latest version of ArriveCAN is 3.6.5, released on 04/07/2025. It was initially added to our database on 09/07/2023.
ArriveCAN runs on the following operating systems: Android/iOS.
Users of ArriveCAN gave it a rating of 5 out of 5 stars.
Pros
- ArriveCAN is an official and recognized app by the Canada Border Services Agency (CBSA) for travelers entering Canada, making it a reliable source of information and documentation submission.
- The app allows travelers to submit their travel and contact information electronically before they arrive in Canada, making the entry process more efficient and streamlined.
- Users can use ArriveCAN to complete a health questionnaire and receive important updates on border measures and requirements, helping them stay informed on entry regulations.
- The app provides a convenient way for travelers to upload their proof of vaccination records and COVID-19 test results, which may be required for entry into Canada.
- ArriveCAN offers multilingual support, making it accessible to a wider range of travelers who may not speak English or French as their first language.
Cons
- The app's functionality may be limited to specific travel purposes, such as air travel, which could be a drawback for travelers arriving in Canada through other modes of transportation.
- There may be potential technical issues or glitches with the app that could impact users' ability to submit information accurately and in a timely manner.
- Not all travelers may have access to smartphones or reliable internet connection to use ArriveCAN, posing a barrier for those who rely on other means of documentation submission.
FAQ
What is ArriveCAN?
ArriveCAN is a mobile app and website developed by the Canada Border Services Agency to help travelers submit their information before arriving in Canada.
Why do I need to use ArriveCAN?
Using ArriveCAN helps streamline the border entry process and ensure compliance with public health requirements during the COVID-19 pandemic.
How do I use ArriveCAN?
You can use ArriveCAN by downloading the app on your smartphone or accessing the website to fill out your travel and health information.
Is ArriveCAN mandatory for all travelers?
Yes, ArriveCAN is mandatory for all travelers entering Canada, including Canadian citizens, permanent residents, and foreign visitors.
What information do I need to provide on ArriveCAN?
You need to provide your travel details, contact information, quarantine plan, and health information relating to COVID-19 symptoms.
Can I submit my information on ArriveCAN from outside Canada?
Yes, you can submit your information on ArriveCAN while you are outside of Canada before your arrival.
What should I do if I encounter technical issues with ArriveCAN?
If you face technical issues, you can contact the Canada Border Services Agency or visit their website for troubleshooting assistance.
How will I know if my submission was successful?
Once you complete your submission on ArriveCAN, you will receive a receipt via email or directly in the app confirming your submission.
Is there a fee for using ArriveCAN?
No, ArriveCAN is a free service provided by the Government of Canada to assist travelers and simplify border crossing.
What happens if I do not use ArriveCAN before arriving in Canada?
Failing to use ArriveCAN may result in delays at the border, increased processing time, or denial of entry into Canada.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
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